Customer and Product Reviews

Don't just take our word for how fantastic our customer service and products are. Take a look through what some real life people have to say...

"Made my first order at the weekend and has arrived 2 days later beautiful packaging and what amazing products and all smell amazing." - Kerry Pilkington

"Ordered twice now from Soak and I’ve not been disappointed at all. Everything is packaged perfectly to survive its long transit, and the smell as you open the box! I’m a lush convert now! The colours and smells of the bath bombs are beautiful (apple pie is my fave!) the sugar scrubs are brilliant.... as a avid fake tan user these really help pre-tan and between tans to removed dry skin and stubborn stuck tan, won’t go anywhere else now for my products, not to mention the friendly customer service 10/10 👏🏼👏🏼👏🏼👏🏼" - Lucy Brown

"Love the choice of products in Soak. I have tried the organic and shea butter soap which is great for my sensitive skin and is a great moisturiser. I have also tried the lavender essential oil bath bomb. Again a great moisturiser!!!"
- Andrea Morgan

"Great little shop with fab products and great service" - Kristy Nicolaou Boothroyd

"Popped to Soak earlier this week and have been waiting to try everything before writing a review. What can I say... Game. Changer!!!😍
Shampoo & Conditioner bar have been used by the whole family and we LOVE the results. It’s allowing to use less product as well as go longer between washes. The shine, WOW 🤩 The light was literally bouncing off my sons hair. And although my daughter had to use the tangle teaser on her hair after (it’s quite long and very thick) it was sooo soft and our hair smells amazing! The shaving bar has been used for legs and under arms and gives a gorgeous silky smooth finish. Again, so little product required. I also got myself the tea tree face soap as I’m developing quite a few spots around my jaw line since wearing a mask for work. In just a few days my skin is so much clearer. This will definitely be replacing my pricey cleanser. And a last minute purchase was by my 6 year old son who fancied the look of the lego shaped soap. Two for £1 is a bargain, he was able to choose his own scent and now voluntarily scrubs himself while in the bath which is usually unheard of😏 We’re delighted with all our purchases and experienced very helpful, non pushy customer service! Can’t wait to try some more of your lovely goodies🥰x" - Stacey Glover

"Popped in looking for a conditioner bar - great little shop and lovely lady - really friendly and very knowledgeable. I've been trying to buy/use less plastic for a while now but it's a struggle to always find things locally so I often resort to buying online which isn't great for the environment either in terms of fuel emissions. So to have Soak open withing walking distance from me, and to see you're expanding your range to include other plastic-free bathroom bits, is brilliant! ☺️ Keep up the good work!! x" - Emily Maile

"I popped into soak today and came away with two lovely soaps and the little wash bags to put them in. This is a fab little shop and Louise was very kind and helpful, I’ll definitely be returning 😊" - Louise Theakston

"This is such a fantastic shop and to have it on our doorstep in Southwell is even better! I love the products here, especially for my eczema prone skin - really helpful advice on the products that would suit me best. Thank you x" - Katherine Louise Fowler

"I have just tried the body scrub and it is absolutely amazing. It smells beautiful and I didn’t even need to put any body lotion on after I had used it xx" - Helen Segarty

"Fantastic products that really work, at reasonable prices." - Kelli Wilkinson

"Just wanted to say that I have bought the pumice foot scub and the peppermint foot balm and for the first time ever, my manky flip flop feet look smooth, hardly any dry skin, and I have been using them for less than a week already! thoroughly recommend! 🌟🌟🌟🌟🌟" - Lindsay Beach



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